Privacy Policy

1. Who we are

Skydatasol Ltd. ("Skydatasol Software", "we", "us", "our") is a company registered in England and Wales. Skydatasol Software is a service provided by Skydatasol Ltd. Our registered office is at Office 19, 182-184 High St N, London, E6 2JA. You can contact us at software@skydatasol.com.

2. What data we collect

We may collect and process the following personal data:

• Contact information — name, email address, company name, and any details you submit through our contact form.
• Usage data — pages visited, time spent, browser type, device type and IP address, collected via analytics tools.
• Communication data — emails, messages or other correspondence you send to us.

3. How we use your data

We use your personal data to:

• Respond to enquiries and provide the services you request.
• Understand how our website is used and improve it.
• Send marketing communications where you have opted in.
• Comply with our legal and regulatory obligations.

4. Legal basis for processing

We process your data on the following legal bases under UK GDPR:

• Legitimate interests — responding to enquiries and improving our services.
• Consent — for marketing communications. You may withdraw consent at any time.
• Legal obligation — where processing is required by law.

5. Data sharing

We do not sell your personal data. We may share it with trusted third-party service providers (such as hosting, analytics, or email providers) who process data on our behalf under appropriate data processing agreements. We will not share your data with any other third parties without your consent unless required by law.

6. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 24 months. You may request deletion at any time (see Section 8).

7. Cookies and tracking

Our website may use cookies and similar technologies to analyse traffic and improve user experience. You can control cookie preferences through your browser settings. We use analytics tools to understand how visitors interact with our site; this data is aggregated and not used to identify individuals.

8. Your rights

Under UK GDPR you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate data.
• Erasure — request that we delete your personal data.
• Restriction — ask us to limit how we use your data.
• Portability — receive your data in a structured, machine-readable format.
• Object — object to processing based on legitimate interests or for direct marketing.

To exercise any of these rights, email us at software@skydatasol.com. We will respond within 30 days.

9. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. However, no internet transmission is completely secure and we cannot guarantee absolute security.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact & complaints

For any privacy-related questions, contact us at software@skydatasol.com.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.